Be among the first to have AI Facebook Messenger on your page? 

We did a series of five articles on Facebook advertising. We hope these will help you figure out how to use social advertising to market your business:

1. Facebook, your marketing buddy - understanding digital marketing terms
2. Are the golden days of Facebook over?
3. The five Facebook targeting tips you didn’t know!
4. Among the first to have AI Facebook Messenger on your page?
5. This is how a digital marketing agency does Facebook advertising for themselves!

Perhaps Facebook’s most significant reform in a while has now seen the light of day. It is now possible to install an AI Facebook Messenger plug-in on your business website to improve customer service and potentially replace older, perhaps more expensive, alternatives.

Faster and more personalized communication

Facebook Messenger offers businesses a great way to communicate with their customers in a variety of ways. As a website owner, you can personalize the chat to match your business’s theme, share media - such as your company’s Instagram feed - and even make sales directly from the chat. 

Messenger allows your customer service representative to suggest the product a customer needs directly. This means the customer can complete their purchase via chat without searching for the product on your website.

Best of all, it’s completely free. As far as we know, at least initially, Messenger is free of charge, except for the Pro version. 

The Pro version will allow you to create marketing target groups of chat users and make other minor changes, but these will not have much impact on Messenger for the time being.

Artificial Intelligence in customer service

Perhaps the most exciting feature of Messenger is integrating AI as the first point of contact for customers in your business. An AI customer service agent can take advantage of all of the above chat usages, replacing the need for human contact for smaller issues.

An AI customer service agent can be personalized to look like your business, giving the desired first impression of your company already in the chat. 

AI Facebook Messenger for your website?

We offer our customers, both new and old, a Messenger installation service so that they too can have a functional and personalized customer service chat on their website.

When you advertise on Facebook, the bot brings goodies and a whole new conversion point to help you optimize your advertising on an ongoing basis.

Getting it up and running on your website requires a few steps to work correctly. First, we’ll work together to determine which chat features you should use on your site and which ones are most relevant to your business.

Next, we will install plug-ins on the site backend to add chat to your website and configure them to work according to the definition step. The duration of the installation depends on the structure of your site.

The installation will include a deployment training, where we will introduce you to the operation of the customer service chat and, if you wish, to the principles of AI and its potential. 

If you wish, we can build a personalized bot for your business in your chat room. Together, we’ll create an identity for the bot and define a baseline for the content, which our content creators can use to generate chat lines for it. 

If you want, we’ll link your other social media channels to the bot, highlight the products or services you want, and create a behavioral model for the bot that responds to specific words.

Until the end of the year, we offer a messenger installation package for $498 (usually $798), including messenger installation and deployment training. 

If you want to have your own bot on your website, the cost of creating an AI bot is $1398 (norm $2198). The price includes an introduction to your organization, AI lines suitable for your business, and creating a chatbot persona for your business. 

Once the technical work is complete, we will train you to make the most of your AI agent. Interested? Contact us using the form below, and we’ll be happy to help 🙂

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